Your Privacy Matters to GyanPotli.
We respect your privacy and are committed to protecting the information you share with us while you explore, purchase and enjoy our digital learning adventures.
Privacy Policy
Welcome to GyanPotli. This Privacy Policy explains how we collect, use, protect and handle information when you visit our website, create an account, purchase our digital products or contact us.
1. Information We Collect
We may collect information that you provide when creating an account, placing an order, contacting us or using features of our website. This may include your name, email address, billing information and information necessary to process your order.
2. How We Use Your Information
We may use information to:
- Process and manage your orders.
- Provide access to purchased digital products.
- Respond to customer enquiries.
- Maintain and improve our website.
- Protect our website and users from fraudulent or unauthorized activity.
3. Payments
Payments are processed through the payment methods and payment service providers available at checkout. GyanPotli does not intentionally store complete payment card details on its website.
4. WooCommerce & Orders
Our online store uses WooCommerce to manage products, orders, customer accounts and digital purchases. Information required to complete an order may be processed by WooCommerce and relevant service providers.
5. Digital Downloads
When you purchase a digital product, information associated with your order may be used to provide access to the purchased download and maintain your purchase history.
6. Cookies
Our website may use cookies and similar technologies to maintain sessions, remember preferences, improve website functionality and support shopping features.
7. Third-Party Services
Some website functions may rely on third-party services such as payment providers, hosting services, analytics tools, security services and website plugins. These services may process information according to their own privacy policies.
8. Data Security
We take reasonable measures to protect information handled through our website. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. Your Rights
Depending on applicable law, you may have rights regarding access, correction, deletion or other handling of your personal information. You may contact us to make a privacy-related request.
10. Children's Privacy
GyanPotli creates educational products for children, but purchases and account management should be handled by parents, guardians or other authorized adults. We do not knowingly request unnecessary personal information directly from children.
11. Policy Updates
We may update this Privacy Policy from time to time to reflect changes to our website, services or legal requirements. The updated version will be published on this page.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact GyanPotli through our Contact Us page.